Cookies Policy

Cookies Policy for Castle Bingo

This Cookies Policy explains how Castle Bingo uses cookies and similar browser technologies when you visit our site. It describes what these technologies do, why they are used, and how you can manage your choices. The aim is practical: help you understand what is stored on your device and how that storage supports basic site functions, session continuity, analytics, and personalised settings.

What cookies are

Cookies are small text files stored on your device by your browser when you visit a website. They hold short pieces of information that a site can read on later visits. Alongside cookies, modern browsers support other storage options such as localStorage, sessionStorage, and IndexedDB. We use these tools to keep the site working smoothly and to remember basic user settings.

Why we use cookies

Cookies help Castle Bingo provide a practical and reliable experience. Typical uses include keeping you logged in during a session, remembering language or display preferences, measuring site performance, diagnosing issues, and delivering relevant communications where you have agreed to them. Cookies also allow us to collect aggregated usage data that guides product improvements.

Essential cookies

Essential cookies are necessary for the site to function. They enable core features such as page navigation, form submissions, and secure areas that require a valid session. Without these cookies, key parts of the site will not work correctly, and in many cases you will not be able to use account functions.

Session cookies

Session cookies exist only for the duration of your browser session. They are deleted when you close your browser. We use session cookies to maintain temporary state - for example, to keep you signed in as you move between pages, or to preserve progress in a multi-step form.

Persistent cookies

Persistent cookies remain on your device after the browser is closed and are used to remember choices or settings across visits. Examples include remembering a chosen language or keeping a low-risk "remember me" token for quicker login. Persistent cookie lifetime varies depending on purpose and can be managed through your browser.

Functional cookies

Functional cookies store user preferences and allow the site to remember settings such as language, layout preferences, and saved session options. These cookies improve convenience and reduce the need to re-enter the same information on repeat visits.

Analytics and performance cookies

Analytics cookies help us understand how visitors use Castle Bingo. They collect information in aggregated form about pages viewed, time spent on pages, errors encountered, and general navigation patterns. This data is used to improve site speed, page structure, and overall usability. We only use aggregated or pseudonymised data to review performance and to prioritise technical fixes and feature updates.

Preference and language settings

When you set a language or display preference on the site, a cookie or browser storage entry records that choice so it is applied on future visits. If you clear cookies or switch devices, these preferences will need to be set again unless you set a persistent preference that remains in place.

Login and session continuity

Cookies and secure local storage entries support login flows and session continuity. Session cookies keep you active while using the site. If you choose a persistent login option, a secure token may be stored to remember you between visits. For security reasons such tokens are limited in scope and duration and are rotated or invalidated according to our security procedures.

Device recognition

Device recognition cookies help our systems detect trusted devices and reduce friction for returning users while still applying security checks. This can speed up account recovery and reduce repeated verification steps on devices you use frequently.

Security-related cookies

Security cookies are used to detect and prevent fraudulent or abusive activity. These cookies assist in protecting accounts, preventing unauthorized actions, and ensuring integrity of session handling. They do not store personal content and are focused on keeping the site and user sessions safe.

Browser storage technologies

In addition to cookies, we may use localStorage and sessionStorage for short-term data needed by the browser, and IndexedDB for structured client-side data where applicable. These technologies behave differently from cookies - for example, sessionStorage is cleared when a tab is closed. You can manage these storages via your browser settings.

Third-party integrations

Some features on Castle Bingo rely on third-party services that may set their own cookies. Examples include analytics providers, social widgets, and certain embedded tools. Castle Bingo does not control the data practices of third parties. Their cookies are subject to the third parties' own policies and you should consult those policies if you want details about how that data is used.

Marketing and communication preferences

If you opt in to marketing communications, cookies can be used to manage and measure those communications. This includes remembering communication preferences and tracking which promotional messages you have seen. You can change or withdraw these preferences at any time via the cookie settings or by updating your account communication options.

Cookie consent management

When you first visit, the site may present a cookie banner that lets you accept essential cookies only or manage preferences. You can change your consent choices at any time by visiting the Manage Cookies link in the site footer or the privacy settings in your account. Changes can affect how personalised the site appears for you.

Browser cookie controls

You can control cookies from your browser. Most modern browsers allow you to block or delete cookies, disable third-party cookies, and set exceptions for specific sites. Browser controls are convenient for managing all stored cookies for Castle Bingo and other sites. Please note that blocking cookies can reduce functionality.

Clearing or disabling cookies

Clearing cookies will remove stored preferences and may sign you out of accounts. Disabling cookies entirely may prevent you from accessing parts of Castle Bingo or cause features to stop working. If you rely on saved sessions, language preferences, or customised settings, consider adjusting only non-essential cookies rather than disabling all cookies.

Site functionality impact when cookies are disabled

Without essential cookies, you may not be able to sign in, maintain a session, complete transactions, or use interactive features. Disabling analytics cookies will not break core features but will limit our ability to identify performance issues. Disabling functional cookies can affect preferences and saved customisations.

Technical diagnostics and performance optimisation

Cookies and storage entries help us gather diagnostic information such as page load times, error reports, and feature usage. This technical data is used to prioritise fixes and to optimise site performance. We use aggregated metrics to measure improvements and to identify areas that require attention.

Aggregated analytics information

Data collected for analytics is aggregated and used to produce high-level reports on visitor behaviour. Aggregated analytics do not reveal personal content and are used to track trends, popular pages, and general usage patterns that guide product development.

User experience improvements

Cookies enable practical improvements such as faster navigation, remembering last-viewed sections, and presenting relevant site notices. These uses focus on convenience and usability rather than tracking individuals across unrelated sites.

How to contact us

If you have questions about cookie use or want to exercise choices related to cookie handling, contact our team at [email protected]. Include details about your request and we will respond with guidance and next steps.

Changes to this policy

We may update this Cookies Policy to reflect changes in site features or regulatory requirements. When changes are significant we will notify users via the site banner or in account communications. The effective date of the policy will appear on the site footer.